COOPERATION AND COORDINATION WITH OTHER DEPARTMENT Cooperation with other department: The coordination of the kitchen with the other departments in the or with people outside the hotel is utmost importance to enable hassle free operations. The people outside the hotel, who directly or indirectly influence the business are called ‘external customers’ and the departments inside the hotel are referred to as ‘internal customers’. External customers: Executive chef or executive sous chef are responsible for dealing with the external customers. Chefs have to keep a good liaison with guests, suppliers, media, government officials and local food authority. Guests: The first and foremost external customer is the guest who pays money for services provided to him/her. There are no particular formats between the guests and the kitchen staff, a guest simply places his/her order verbally to the F&B person who writes down the order and immediately confirms it with the guest...